Ring Video Doorbells

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
R
User Solution
Closed
Can I transfer my protect basic plan to my new device?
troubleshooting
ring-protect-plans

I have just replaced my doorbell with a newer model. I have a protect basic plan for my old device, and want to transfer that to my new device, so my old device is no longer the one device on my plan but my new device is. I can’t find anywhere I can do that. Can i do that or will I have to cancel my original protect basic plan and take out an entirely new plan?

428

0

3

11-12-2023 09:29:33

Responses (2)

  • U
    User Solution

    I had to cancel old protect account and take out a new one.

    2

    13-12-2023 07:24:44

    • T

      Hi @Raver78. This is the correct way to approach this issue. If applicable, you’ll receive a pro-rated refund. user71058: I had to cancel old protect account and take out a new one.

      1

      15-12-2023 08:38:07

      Didn't find an answer ?

      Log in or create your Ring account to post a question and join in the on the conversation.

      Most Helpful Members

      U

      user63814

      3

      User
      Solutions

      J

      j0hnmsch

      1

      User
      Solution

      J

      Justin_Ring

      1

      User
      Solution

      U

      user_05df36

      1

      User
      Solution