Responses (2)

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  YourNeighbor

  Can someone check theirs fo rme please?

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  08-01-2020 04:50:54

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  YourNeighbor

  Can someone please log onto their ring app and go back on the timeline and see if they can watch video that isnt a motion or doorbell event? Try Sunday January 5th for example. Thanks

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  08-01-2020 07:05:33

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  Mister

  I'd actually like this feature: I can't get a straight answer from Ring and hoping the Community can help. I have a Ring Doorbell with minimized Motion Zones so I don't get pinged everytime a car drives by; I also have the Basic Protect Plan. Unfortunately, last week there was a break-in next door and I'd like to go back to that point in time to see if my Ring caught any activity on the street. It did not register an event/alert because nothing happened within my motion zones (ie: my porch) thankfully. Is there a way to "scrub" back to a point in time and view what the live view of that Doorbell Cam was even if an event wasn't triggered? Seems like a security flaw if not (but understand there is significant battery concern if always capturing and storing live views).

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  08-01-2020 07:15:32

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  YourNeighbor

  I was able to go back several days and watch video recorded 24/7, even if there were no motion events. Example: right now, i can go back to last thursday and watch the sunrise and the neighbor take out his trash. Now since monday it stopped recording everything, only motion events.

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  08-01-2020 07:22:40

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  Mister

  Very odd - does it just show up in your Activity History? How do you scrub back? Is it a shortcoming of my device model? Is anyone from Ring on here as Moderators to chime in?

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  08-01-2020 07:24:45