K
Ring doorbell 2 solar charger
hardwired-battery-video-doorbell
Just install Doorbell 2 with solar charger today and found the solar status is “ not connected “ .....
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05-12-2020 08:30:18
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Caitlyn_Ring
Hi @Kevinchung. If your battery is draining and showing Not Connected, please check on the Solar Charger connection and direct sunlight hours. If your battery is draining even with the connection established, our [Community post about battery drain](https://community.ring.com/t5/Ring-Device-Tips-and-How-To-s/Device-Tips-Battery-Draining-Quickly/ba-p/1136) has tips for optimizing battery usage. If this is still occurring despite checking the above variables, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. :)
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07-12-2020 09:25:05
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