U
Motion recordings miss the motion
hardwired-video-doorbell
troubleshooting
I have a hardwired doorbell 2. the motion recording always misses the bulk of the motion and only shows the very end of the motion and after. i have smart alerts turned off and sensitivity at max. why is it taking so long to start the recording process?
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27-06-2024 05:56:20
Responses (1)
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Justin_Ring
Hi @user27330. Those were excellent troubleshooting steps to try for your concern. We also have this page with other steps you can try to optimize your Doorbells motion. If you have tried these steps and are still having the same concern, give our support team a call for further assistance.
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28-06-2024 08:44:42
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