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Ring Video Doorbell

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U
In need of help!
motion-detector
notifications
motion-settings

I pay the monthly subscription for my ring to save videos and detect motion. Unfortunately, I can sit in front of my camera jumping up and down repeatedly and still get no motion notification or any type sign that anyone was at my door/ in front of the camera. Why? It’s literally not picking up any motion! I have reseted, changed my sensitivity, updated notifications, tested my wifi, everything that has been listed to do but still nothing. Any tips before I trash this camera?

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23-12-2021 06:34:09

Responses (1)

  • T

    Hi @user6037. Another consideration is the placement and positioning of your Ring Doorbell. This Community Post [here](https://community.ring.com/t/caitlyn-s-guide-to-optimizing-your-doorbell-s-motion-detection/48107) has information on how to optimize your Motion Settings. I hope this helps!

    0

    27-12-2021 11:10:49

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