Ring Video Doorbell
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Black screen prior to viewing video
black-video
troubleshooting
When scrubbing through events that occurred I experience a black video screen prior to viewing the video. Ring gave me another door bell after my complaint and I still experience the same thing both with video quality and so-called Ring support being non existent.
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07-12-2023 05:41:49
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Tom_Ring
Hi @user70206. Can you share a screen recording of what you are seeing so we can better assist you?
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08-12-2023 04:54:58
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