Being over charged for my yearly plan

Question

I have payed for a yearly plan but I’ve been charged once and now they’re trying to take it out again this month! Why is this happening

Justin_Ring · Answer

Hi @user50150. Ring Protect Plan billing issues cannot be handled here in the Community. The next best thing for you to do is to reach out to our support team for further assistance. Give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

system · Answer

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Being over charged for my yearly plan

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