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U

user_90b290

Accepted Solution
scam

just received a email from ring cancelling my account un les i pay more all ready pay £80 x 2 as i have put in my moms home this is a copy of there email it has to be a scam as my account is fully paid up You’re alwayswelcome back.Hi Graham,Your yearly Ring Protect Basic plan has been cancelled.You can still receive live alerts from your device, but you won’t have the ability to review, save and share any video recordings.We’re sorry to see you go! You can always log in at [?utm_source=Braze&utm_medium=Email&utm_campaign=CRM62_SubscriptionTerminated_SUBS_LIFE_GLOBAL_Q320&utm_content=Subscription_Terminate_1&utm_campaignid=6684879a7f03d9655284627818f98a80]Ring.com and select My Plans from the account menu to add a new Ring Protect Plan for your device.The Ring Team

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04-07-2024 05:35:19

Responses (2)

  • C
    Accepted Solution

    Hi @user_90b290. Thank you for sharing this. At your convenience, please get in touch with our support team to report any suspicious emails that appear to be from Ring. Our support team can be reached at one of the numbers here, or on Facebook @Ring. You can also always check your Ring Protect plan information by logging in at Ring.com. 

    0

    05-07-2024 05:46:19

    • U

      had the same one this morning...Thursday 12/9/24.......

      0

      12-09-2024 09:11:37

        C

        Hi @user_90b290. You can report this email through one of the support channels listed in the marked solution. 

        0

        13-09-2024 02:42:03

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