Ring Updates
Deceptive Billing Practices, Complaints
Complaints? Not Possible..... The customer support guy I just talked to basically admitted that there was no way to make a complaint - he would just "collect" my feedback, which sounded like, uh, doing nothing. Deceptive Billing Practices.... My Ring system is fine, but here's my complaint- Ring is trying to double my fee by involuntarily opting me into Professional Monitoring. Doesn't work in my area (no PD response to alarms), don't need it. But unless you actively call and opt out, you're in, against your will at DOUBLE the price. Wow, beyond SLEAZY, Ring! Ring is apparently hoping a lot of people won't notice and opt out. If you get the notice from Ring, you'll notice there's no easy link provided to opt out. You're about to lose me as a customer permanently, I don't appreciate having my pocket picked by my security company. I'm going to share the with the BBB, not sure why this company is okay under BBB.
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10-02-2025 10:22:50
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