Ring Security Cameras
Stick up cameras not detecting at night
Hi two of my stick up cameras are not detecting motion at night been doing this for a few nights now not even picking me up when I come home I have rebooted them removed app reinstall the app all the settings for both cameras are the same as day one of setting them up over a year ago and also seen Geofence as also stopped working.
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03-10-2023 07:34:46
Responses (3)
- U
I went through this an it was frustrating. I solved it by purchasing 2 chime pro’s and my home is average smh. I’m guessing it’s the connection in my area.
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11-01-2024 11:35:56
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- S
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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11-02-2024 09:52:17
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Justin_Ring
Hi @NeilJR. You have tried the troubleshooting steps I would have recommended for this type of concern. The next best step is to contact our support team to further investigate this with you. Give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus).
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04-10-2023 08:43:45
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