Solar panel not detected!

Hello. I had a Ring Spotlight Pro connected to a ring solar panel. It detected the solar panel in my device health. The spotlight would not come on with motion, though. I did all sorts of troubleshooting and eventually exchanged it. Now I have the new SpotLight Cam Pro hooked up to the solar panel with 2 batteries but this one wont detect my solar panel. I have reset it numerous times, deleted it from my account, etc. Nothing i do is getting it to detect the solar panel. I read this thread (posted below) and it was suggested to select Spotlight Cam Pro Solar when adding the device, but i am not given that option when i add a device. I click cameras and it goes directly to scanning my QR code. So i guess maybe i have the wrong firmware. Is there a way i can manually update/change the firmware? Any help would be greatly appreciated! This is the post i was refering to; https://community.ring.com/t/spotlight-cam-not-recognizing-new-solar-panel-any-ideas/3800