Ring Stick up Cam Elite won't connect via ethernet even though ethernet is powering the camera.

Hi, I'm experiencing an issue with my Ring Stick Up Cam Elite not connecting to the network via Ethernet, even though it's receiving power through PoE. I've tested this on two different cameras in separate locations, and both are having the same problem. Here's a summary of the troubleshooting steps I've taken: Cable testing: I verified all Ethernet cables using a cable tester, confirming they are new and undamaged. Swapped cables: I tried multiple Cat6 full copper cables to rule out any cable-related issues, despite the initial cable testing fine. PoE power: The cameras are definitely receiving power via PoE. (Cameras will connect via WiFi powered through PoE) Despite all of this, the cameras still won’t connect to Ethernet. I get the message that I might be too far from my router, which is dumb. I'm wondering if this could be a temporary issue with the Ring service or if there might be another cause I haven't considered. I've used both the included adapter and two different PoE switches. I've also tried multiple cables and two separate cameras with the same result. I'm a professional network installer having installed approximately 250-300 of these cameras over the past five years, and I’ve never encountered this issue until recently. This is becoming a costly issue for me as I have two installations scheduled for next week, and if this isn’t resolved soon, I’ll be facing another failed install. Has anyone else encountered a similar issue recently? Any advice or suggestions would be greatly appreciated. Thanks in advance.