Ring Spotlight Cam Wired Plus lights not stable
I purchased a Ring Spotlight Cam Wired Plus and overall it's been working fine. However, the lights don't stay in their position. Any wind and they just droop and point down. There is no tightening screw that I could find for the lights, just the camera, and even the camera is dropping over time. What can I do to fix this?
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10-02-2022 06:23:34
Responses (1)
- C
Hi, are you referring to the Floodlight Cam Wired Plus? The Spotlight Cam only has one light at the bottom, while the Floodlight Cam has two lights that you can adjust. Make sure the Floodlight Cam was installed according to these instructions https://ring.com/support/articles/vbek2/installing-floodlight-cam-wired-plus. If the lights are still moving out of place, please reach out @Ring on Facebook, X, or Instagram for further support.
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27-05-2025 09:42:02
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I have the same problem - they remain in position for weeks then suddenly point down??
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18-05-2025 02:50:27
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