Hi @CTOstler! This is certainly odd to hear. Please ensure that this event did not come from a Neighbors app alert or a device you might be a shared user on. I recommend also double checking your Ring app alert tones selections, and ensure bluetooth and VPN is disabled on your mobile device. Please also check your event history to see if any event did indeed register as a ring. Feel free to let us know how this goes! :)
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30-04-2020 05:07:16
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Marley_Ring
Hi @CTOstler! This is certainly odd to hear. Please ensure that this event did not come from a Neighbors app alert or a device you might be a shared user on. I recommend also double checking your Ring app alert tones selections, and ensure bluetooth and VPN is disabled on your mobile device. Please also check your event history to see if any event did indeed register as a ring. Feel free to let us know how this goes! :)
0
30-04-2020 05:07:16
•