C
Ring pro not capturing everything
hardwired-security-cameras
troubleshooting
My ring pro is not capturing all movement, we just had our catalyst converter stolen off our truck and the ring pro and doorbell didn’t catch anything. What can I change to catch all movement ?
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27-01-2023 02:16:04
Responses (1)
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Justin_Ring
Hi @Cellyt. If your Motion Detection is not working correctly, try the following steps - [Reboot your Camera using the Ring app](https://support.ring.com/hc/en-us/articles/7438395032980-How-to-Reboot-your-Ring-Doorbell-or-Security-Camera-from-the-Ring-App-). - [Adjust your Cameras Motion Zones](https://support.ring.com/hc/en-us/articles/210243483-Utilizing-Motion-Zones-with-your-Ring-Devices) to cover the area you want motion detected at - [Increase the Motion Sensitivity](https://support.ring.com/hc/en-us/articles/360050360052-Customizing-Motion-Zones-for-Video-Doorbells-and-Security-Cameras) of your Camera to the maximum. - Turn on [Smart Alert and have the option "Person" enabled](https://support.ring.com/hc/en-us/articles/360032947972-Refining-Your-Motion-Alert-Notifications-for-People-and-Other-Motions-). These steps would also apply to a Doorbell. I hope this helps!
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30-01-2023 05:07:48
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