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Ring Security Cameras

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A
Ring floodlight camera lens

Hi all, our lens was damaged in hurricane Laura. Is it possible to replace the camera lens or camera without buying the lights?

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02-12-2020 06:22:24

Responses (1)

  • M

    Sorry to hear about this, @avermeulen71! Unfortunately the lens is not a part available in our Spare Parts Kits, or for replacing. Our support team, however, is always happy to explore and offer solutions to our neighbors. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

    0

    03-12-2020 04:21:43

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