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Ring app does not allow to set motion zones on new spotlight cam like older ones
We just purchased 1 new spotlight cams. Under the Ring app when we set up the motion zones it does not allow me to configure those. It only gives me 3 zones to turn off or on. Advice please.
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02-03-2020 03:26:17
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I live close to the street but have adjusted the blue shaded area to just in front of the front door a ways. However cars passing still set off the motion detector. If I turn off all three motion detector zones will it still let me know when someone is at the front door. thanks
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15-03-2020 07:57:48
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Chelsea_Ring
Hey @auring, do you have the Spotlight Cam Battery? If so, you will only have the option to turn 1-3 of the 3 zones either on or off and then be able to customize the sensitivity on the page the follows via slider. Only hardwired/powered devices like the Spotlight Cam Wired will have customizable motion zones. You can learn more about this in our Ring Help Center Article [here](https://support.ring.com/hc/en-us/articles/360022462472-Utilizing-Motion-Detection-with-your-Ring-Battery-Devices).
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02-03-2020 05:19:45
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