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Ring Security Cameras

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R
Flood light cam red band

Just started geting this red band on my video feeds is my camera going bad ? ![Annotation 2019-11-21 162609.jpg|530x702](upload://tyA4FH0YZzGIuVzLlS2yqFvraFl.jpeg)

1947

0

2

21-11-2019 09:26:47

Responses (2)

  • B

    I have not seen this particular situation before. It could be the ir cut filter is stuck partially enaged, but it is odd. The ir cut filter is a filter that moves to cover the lense to improve night vision. That would be my only guess. Tap the camera and see if it moves, sometimes they "pop" free..

    0

    22-11-2019 02:10:16

      R

      I tapped it now the red line is gone but the whole camera has a red to pink haze will try tapping again whin I get home and post a pic thanks.

      0

      22-11-2019 03:57:15

  • S

    Just started noticing the same exact thing. Will try to call support and see if they have a solution ... other than replacing it :cry:

    0

    01-12-2019 11:45:49

      R

      I tap it and it goes from red band to full pink but never goes away.

      0

      02-12-2019 01:01:21

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