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Ring Security Cameras

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Delete all events - not working
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wireless-security-cameras

At the end of each day I usually review all camera events and then select all for deletion. This is no longer working. It states all are deleted yet the videos are still there. Is this a glitch?

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30-01-2023 10:43:15

Responses (2)

  • D

    Same here, I select delete all- it doesn’t delete them. I delete individually and when refreshed they all reappear. I have done it via Ios app ( apple) and via website login also. Still all there after deletion

    0

    30-01-2023 10:59:08

    • J

      Hi neighbors. Verify your Ring app and phone are up-to-date with the latest updates. If you're using a web browser, make sure it's also up to date. If you have done this and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

      0

      01-02-2023 06:00:46

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