your card does not support this kind of purchase

Question

I have been subscribing to ring standard plan for several years.This month my payment has stopped going throughWhen i try to make a payment i get'your card does not support this kind of purchase'What has happened?My card is fine

Caitlyn_Ring · Answer

Hi @g0rsq. I'd recommend checking with your financial institution to see if additional authorization is required for recurring payments. Your bank may have changed their policy since you originally subscribed. We also have details on what payment systems can be used here https://ring.com/gb/en/support/articles/391um/Payment-Method-FAQs?hasLangChanged=true.

Ring Home Plan

your card does not support this kind of purchase

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