Subscription query
Hi. I have had a ring doorbell for several years and have subscribed to the associated protect plan for historical review etc. I recently renewed this subscription 2 weeks ago as a one off payment (which had increased quite significantly btw) covering 12 months. I have also now purchased a Ring alarm system, with 30 days protect included automatically as a trial. I am looking at carrying on the protect plan for the alarm, which i understand also covers any cameras/doorbells at the address. As I have already pre-paid the individual cover for a year on my doorbell, this would appear to be surplus to requirements if I then subscribed to the (more expensive) alarm protect cover that (from my understanding) would also cover it. Obviously if i chose to pay monthly on my bell I could have just cancelled it. How would I get this money back, 3 weeks in on a 12 month contract? Is it lost forever, and therefore dissuades me from ever paying up front in full again? Whenever I log into the subscription page it just gives me the option to sign up for 12 months. There is no acknowledgement of my recently paid in full doorbell cover.....
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27-04-2023 10:54:49
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