Ring Home Plan

Browse posts, comment, and join the conversation about Ring Home Plans and more.
U
Outdoor gate sensor needs new contact sensor magnet part
contact-sensor
troubleshooting
cs-support

Hello, The outdoor gate sensor we have on our outdoor gate has lost its magnet touch part. Is it possible to buy these separately? Rob

325

0

0

13-06-2023 01:55:52

Responses (2)

  • J

    Hi @user48037. We only have three magnets available for purchase on Rings website under the accessories [page](https://ring.com/collections/accessories) for the Ring Alarm. The only magnet that is not available is the one for the Outdoor Contact Sensor. If you need the magnet for the Outdoor Sensor, reach out to our [support team](https://support.ring.com/hc/en-us/articles/213608406#callus) for further assistance.

    0

    14-06-2023 05:51:22

    • S

      This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

      0

      14-07-2023 05:51:26

      Didn't find an answer ?

      Log in or create your Ring account to post a question and join in the on the conversation.

      Most Helpful Members