U
Account not recognised device
troubleshooting
cs-support
I currently have a home standard account. I have just purchased another camera and although my account has recognised the camera, another free trial plan has started on the new device. Do I need to do something to merge the accounts as I don’t want to be charged twice when the free trial runs out? Many thanks
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22-04-2025 02:45:18
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Tom_Ring
Hi @user_021b03. There is nothing additional you need to do. Once the free trial is over, your account will revert to it's normal status.
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23-04-2025 04:14:23
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