Ring Home Plan

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10% discount for Premium plus subscriber not applied to shopping basket
cs-support
ring-protect-plans

10% discount for Premium plus subscriber not applied to shopping basketWe are now in July 2022 And this issue still occurs…(first discussed here in 2020) Straight after subscribing to Protect plus, I was able to place several online orders and the 10% discount showed up in my basket at check out , straight away…now 2 months later , trying to add chime etc…the discount just won’t show! Tried Chat and phone calls to Ring support, but keep getting the same old answer: “Place the order and then apply for the 10% discount afterwards” I do not want to go through that hassle every time I place an order…, go to Chat or ring up support for a refund!!I like to be able to see how much I have to pay incl. the discount, before I press Pay!,Unfortunately nobody seems to be able to just reset my account to fix this issue!! Shame on you Ring… **Will it ever be fixed 2 years on..**❓And if not ….WHY NOT…❓

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19-07-2022 09:47:09

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