Ring App Update: Geofence with Auto-Snooze and Arm/Disarm Reminders

**UK** **Rollout Info:** You might not see this in your app currently because it is being released slowly to all Ring users in their mobile app. We appreciate your patience as we work to get this to all our UK neighbors! We’ve heard you asking for more automation with your Ring devices, which is why we are excited to bring you the new Geofence feature! **Note:** This feature is currently only available in the US, we will update here when this changes. ## **What is a geofence ?** A “geofence” is a virtual perimeter you define around the location where you’ve installed your Ring devices. It enables the Ring app to send you notifications to update your system’s Mode when you exit and enter the area. It can also snooze motion notifications from your doorbell and security cameras for a short window of time when you return home. For example, when I hurry out in the morning for a quick run and forget to arm my Ring Alarm, I receive a notification on my smartphone reminding me to change the Mode to Away (which also enables the Professional Monitoring I have with [Ring Protect Plus](https://ring.com/professional-monitoring)). Then, when I re-enter my geofence, Auto-Snooze pauses motion alerts from my Video Doorbell Pro, so I don’t receive a notification that I’m walking up to my own door. Learn more tips about the Geofence feature and how to turn it on below. ## **Turning Geofence On** 1. Open the main menu in the top left corner of your Ring mobile app and confirm your location at the top is the one you would like to turn the Geofence feature on for. **Note:** This feature does not work when your location is set to “All Cameras“. 2. Select **Settings** . 3. Select **Geofence.** 4. Read, and continue through, the two screens explaining how this feature will use your location. 5. Now you will see a circle around the location where you’ve installed your Ring devices, which are the boundary lines for the Geofence feature. These boundaries, when crossed, are what trigger ‘arriving’ or ‘leaving’ automations. 1. **Note:** The view you see is initially based on the address you provided for the location you have set up in the app. You can manually adjust the map, or you can snap the map to your current position by tapping the arrow in the lower right corner. This will not update the address you have set for the location overall in the app, and just updates the location for this feature. Shared users are not able to update the geofence position. 6. Tap **Confirm.** 7. Select which doorbells and security cameras you would like to **Auto-Snooze** when you enter the geofence boundaries. You can select the duration length it will snooze. Learn more in this [Help Center article](https://support.ring.com/hc/en-us/articles/360052805372). 8. If you have Ring Alarm, or have Modes enabled for your cameras, toggle on the **Arm/Disarm Reminders** you would like to receive and choose which alert tone you would like to hear for them. Learn more in this [Ring Help Center article](https://support.ring.com/hc/en-us/articles/360052805372#armDisarm). 9. Tap **Continue** , then tap **Save.** 10. Your smartphone will now ask permission for the Ring app to access your location. This is required for the Ring app to use the Geofence feature even when your phone is locked or you are using another app. For the Ring app to be notified when you enter and exit your geofence, on iOS, you must first select “ **While Using the App** ” and then “ **Always”** when prompted later; on Android, you must select “ **Allow all the time.”** 1. **Note** : If you do not allow location permission, Ring’s Geofence feature functionality will not work. If you would prefer to not allow the Ring app to have access to your location, we recommend you also disable the Geofence feature to avoid error notifications from this feature not being able to work correctly. 11. Now you are all set with Geofence! ## **Important Tips** * **Set location access to “Always” or “Allow all the time” -** This is needed so that your Ring app is able to receive the most accurate location updates for your location. Location data will be accessed by the Ring app in the background, but only when your mobile device's location changes significantly. * **Device Specific** - The Geofence settings and alerts are specific to the mobile device you set it up on. Meaning, if you are logged in on other mobile devices, or have granted Shared Users access to your Ring devices, your Geofence settings will not affect those other mobile devices Ring app settings. * **Location Privacy** - When using Geofence, Ring does not retain GPS data related to your movements. The Ring app only identifies whether you have crossed your set boundaries to determine which automations should be activated. Whether you enable Ring Geofence or not, no other users (including the Owner and any Shared Users) will be able to access your location or see your position. Furthermore, Ring does not maintain an event history of who entered or left the geofence. Learn more in this [Ring Help Center article](https://support.ring.com/hc/en-us/articles/360052805372#locationGeofence). * **Shared Users -** Your shared users are able to set up Auto-Snooze and Mode Reminder notifications on for their own iOS or Android device. However they will not be able to modify the geofence position. * **Troubleshooting Steps** - Geofence relies heavily on mobile device-specific settings and features. For help on diagnosing difficulties with the Geofence feature, please see our troubleshooting [Ring Help Center article.](https://support.ring.com/hc/en-us/articles/360056765872-Geofence-troubleshooting) We are excited to bring this feature to your Ring app. Please share how you plan to use it by replying below.