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Ring App

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L
No windows app for Ring!
windows

Until yesterday I was using a very old version of the Ring app for PC. Having requested a password change I was forced to download the new version which is entirely non-functional. "Log In" gives a 403 error (permissions denied) so the only other option is to click "Sign Up" which takes you to the Ring website, where I can log in but all I can do there is view history; so there is no live view, no option of notifications, basically no doorbell. All this has just been confirmed to me in an online chat with a customer service representative. This is outrageous. The older app worked fine, but there is no download link available for it. It's been removed and replaced with a version that does not work at all. So there is now no app for Ring on PC, which I badly need. Ring people, you must fix this quickly. I bought the doorbell to use with a PC, and now I can't use it. Shocking.

1612

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3

10-04-2021 10:44:48

Responses (3)

  • W

    Yeah, pretty attrocious "support" from Ring. It even says on their website that the App works on PC. We are being purposfully misled and I'm not happy about it.

    1

    10-04-2021 06:46:39

    • D

      Check my post here. https://community.ring.com/t/ring-killing-desktop-app-web-app-stinks-so-far/75329

      0

      27-08-2021 10:31:37

      • M

        Agreed that Ring on Windows sucks and not useful.

        0

        09-07-2023 09:09:52

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