No more Ring Desktop
Really unhappy about this. I find it convenient when I'm working to see notifications and run live views from my office computer. Why would they force us to mobiles - something sat on my desk which I'm not staring at 24/7. Bad move Amazon/Ring. https://support.ring.com/hc/en-us/articles/360059615351
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19-08-2021 04:14:24
Responses (117)
- D
I wonder if I can send my Ring products back to them and get my money back?
•19
19-08-2021 04:40:29
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- F
Windows is obviously a very popular operating system, used worldwide by numerous users. Since Ring is discontinuing the Ring desktop app for Windows and Mac... does that mean that Ring will ensure that accessing Ring.com through a browser on a Windows device will afford the user the full functionality found in Ring mobile apps?
•9
19-08-2021 05:05:05
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SThe problem is, it doesn't. There's no live view, so you can't talk to anyone at the door unless you use your smartphone. Edit: The live view feature has been added since yesterday when I posted this. It wasn't there before - I checked.
•1
19-08-2021 08:17:28
TI have the live view on my laptop and I'm able to talk over the mic...I hope they reconsider this decision because I like the full screen view on my laptop. I really only use it on my phone if I'm away from my home.
•4
19-08-2021 08:56:07
RIt is unacceptable to need to keep a browser page open to ring while I work. I will be selling my Ring Doorbell and purchasing one that supports Homekit... poor choice Ring...
•2
23-08-2021 03:29:59
- A
If you have more than one location you cannot view it at the same time also. Cannot control the lights or siren from the ring website.
•4
19-08-2021 05:27:46
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TanerH
I agree -- I don't understand why they would completely discontinue the desktop app. I leave this up and running on a laptop so I can quickly view it - especially while on my phone and sitting at my computer. Unless/until the WEB PAGE will offer a LIVE VIEW, the desktop app needs to remain. There needs to be an option that doesn't force someone to use their phone to view things. Forcing people to use a mobile app ONLY is really a poor decision, IMHO. Did they do any sort of user experience research on this before making this decision? Agree that this is a very bad move.
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19-08-2021 04:36:24
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