Responses (2)

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  Tom_Ring

  Hi @tostegall. Although this board is for the Ring app, some of the same tips and tricks can apply! You can trying unstalling the Neighbors app, rebooting your phone and reinstalling the Neighbors app to see if that improves app function. This Help Center article [here](https://support.ring.com/hc/en-us/articles/360050152831-Neighbors-Feed-disable-setting-information) may also be of help.

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  19-10-2020 06:01:16

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  T

  tostegall

  Its actually in the ring app under neighbors. I have Uninstalled and reinstalled didn't fix issue. I hid the last one after I read and it fixed it for now.

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  19-10-2020 06:04:46

• M

  md_lt

  +1 I am getting the same bug on my app, also in the Ring app, after clicking on the Neighbors tile. I am on Android 10, Samsung Note 9

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  20-10-2020 11:38:16

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  tostegall

  Can someone ring please address this? It is rather annoying!!

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  23-10-2020 05:20:03

  C

  Caitlyn_Ring

  Hey neighbors! If you're still experiencing this concern after the suggested tips, please follow up with our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). They'll be able to take a closer look at this for you and offer more advanced troubleshooting support. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

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  26-10-2020 06:41:57