Cannot Share Access with Spouse

Question

My Ring app is all set up and working fine on my computer and iPhone.  I want to share access with my with and it sent her the Ring email share invite.  She set up a new account as instructed but the app is asks her to scan the QR code.  Did that and  it then says this device is owned by another user, do you want to transfer this device.  The answer is NO I don;t want to transfer the device to her account, I only want to share access to her account so that she can see want I see and her dashboard looks the same.   What is the magic to simply sharing my account devices so she can see and control them like I can.  Advice appreciated

Justin_Ring · Answer

Hi @tnolte. Shared Users do not go through the setup process for the Ring device. Since you have already sent the invite, have your wife follow the steps mentioned in this Community [post](https://community.ring.com/t/shared-user-access/222340/2). I hope this helps.

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