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Dashboard keeps unhiding Key Delivery
dashboard

Every few weeks Key Delivery shows up as the far left icon on my iOS Ring app dashboard. There is NO WAY (yes I'm shouting that Amazon) that I will ever use Key Delivery and it is so annoying they keep unhiding it from my dashboard. This is an obvious advertising thing as the other hidden icons don't mysteriously reappear. Only Key Delivery does. Ring, I'm one of your biggest fans. Amazon, I'm one of your biggest fans. Ring and Amazon, stop pissing me off!

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03-07-2022 04:22:36

Responses (1)

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    DonOfFlorida - I have yet to speak to anyone who considers the Ring Key Delivery feature to be anything other than a ridiculous/dangerous attempt to LOWER customer privacy/security. Thus, you seem to be in good company in that regard. You've also highlighted yet another example of how Ring software designers treat both the Ring app and Ring Neighbors app as marketing/sales apps instead of security apps. There is seemingly no reason whatsoever for Ring to keep changing the current status of various options/filters without the permission of the user. Why allow users to set any preferences if you're going to keep overriding their decisions? Engaging in such anti-consumer practices is not only rude and disrespectful, but dangerous. For example, do you really want to have an alarm wake you up out of a sound sleep in the middle of the night and then discover that the Alarm tile is no longer displayed on the Ring app Dashboard? Do you really want anything to distract you while you are (frantically) attempting to determine which sensor(s) triggered the alarm?

    1

    04-07-2022 01:33:51

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