False Alarm

Hi, I received an alarm alert from my Ring system, but the system wasn’t armed and there’s no record of the alarm in the event log. I’ve already confirmed that no one else accessed the system and the event log is completely blank at that time. Can you please check the server-side logs and help me understand what caused this alarm notification? I’m concerned there may be a glitch, or possibly unauthorized access or a system integrity issue. I’d also like to confirm if there were any service disruptions at the time and whether my account or base station was accessed in any way