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I received wrong solar charger
solar-panel

I ordered the solar charger for my version 3 doorbell. I got the 2nd generation charger, which of course won't work. The return window has closed . What are my options?

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04-07-2021 04:31:34

Responses (1)

  • T

    Hi @hamelrider. For this concern, I would contact our support team and explain your situation. They'll be able to provide you with the next best steps. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

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    06-07-2021 03:35:03

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