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U
Floodlight Cam- lights dont work
hardwired-security-cameras
We installed our floodlight/camera and it worked great for several weeks. However, after that the lights quit working. The camera still works and we get a notification of any movement but no lights anymore. When I look at the lights, I see a glimmer of light on the LED's but that is it. I tried to call technical support but ended the call as all he kept saying was to buy a new one and its old. Everything is considered old after 1 year. If I am spending more money it's going to be a different brand.
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03-06-2025 05:22:25
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Caitlyn_Ring
Hi @user_2712a7. The lights on the Floodlight Cam can't be replaced, but it's still recommended to complete all applicable troubleshooting steps before considering a replacement. When you contacted support, what troubleshooting steps did you try?
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04-06-2025 06:05:35
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