Responses (2)

• C

  Caitlyn_Ring

  Hi @user24780. Try plugging your Ring Chime into a different outlet to ensure it is receiving power. Then hold down the reset button on the side for 15 seconds. If the Chime is still not responding, you can follow up with our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). A member of our support team can review the device's [warranty](https://ring.com/warranty) and determine the next best steps. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

  0

  •

  17-04-2023 04:28:51

  •

  Reply

  U

  user24780

  Thank you for offering a solution but we tried that and it still didn’t work so I will call the UK number.

  0

  •

  17-04-2023 08:32:13

• S

  system

  This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

  0

  •

  17-05-2023 08:32:44

  •

  Reply