Can't disable or change motion alerts on chime

I have a Ring 2 video doorbell with chime. Everything is working OK except motion alerts on the chime, I don’t want them. Even though I have motion alerts disabled on the chime I still get them. I tried changing the tone to a quieter shorter one and the default chime (wind chimes) still sounds. I have tried removing the chime and adding it back without enabling the motion alerts in setup and I still have the same issue. The app shows motion alerts disabled and the alternative tone I chose active but I still get motion alerts with the default tone. Help please, I put the chime in the bedroom but don’t want to get woken up if a stray animal walks by.