English

Help

Community Home

Categories

Discussions

Sign Up

General Topics

Not sure where to look? Browse general posts, topics, conversations and more.
U

user56922

Why the live chat is not available?
cs-support
smartthings

l can not contact the support via live chat.

263 •

0 •

0 •

04-09-2023 06:23:05

Responses (2)

  • C

    Caitlyn_Ring

    Hi @user56922. The hours of operation for our [chat support team](https://support.ring.com/hc/en-us/articles/213608406) are 5AM - 9PM MST (US). If you tried to contact chat support outside of those hours, you would not be connected with an agent. You can also reach out to our social support team on Facebook @Ring by sending a private message with a few details on your concern. I hope this helps!

    0

    •

    07-09-2023 06:11:01

    •

    • S

      system

      This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

      0

      •

      07-10-2023 06:11:41

      •

      Didn't find an answer ?

      Log in or create your Ring account to post a question and join in the on the conversation.

      Community Resources

      Community Guidelines

      About Ring Community

      Ring Help

      Most Helpful Members

      View All

      ©2024 Ring LLC or its affiliates

      PrivacyLicensesTerms of Service