General Topics
j0hnmsch
Turn off notifications
There used to be a way to quickly turn off all notifications, but I can't find it now. For example, today when my lawn guy came over, every time he's in my front yard I get the "Motion detected at your front door" notification on my iPhone. Used to be that the first time this would happen, I could bring up the app and easily click on something (sorry, can't remember exactly what it was) that would turn all notifications off. Once he left, I could easily turn it back on from the dashboard. I'm guessing that the app was updated recently. What am I missing?
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08-10-2024 09:12:19
Responses (3)
- J
@Caitlyn_Ring - Thanks for the quick reply, but there used to be an option to turn everything off all in one spot. I know that this was working back in the spring. Every 2 weeks my lawn guy comes over and as soon as I got the first motion detected alert, I'd bring up the app and deactivate everything until he leaves. Do you know how many updates there have been to the app since early this year? Something definitely has changed since then and I really miss that simple functionality.
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15-10-2024 11:29:40
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- C
@j0hnmsch If you're referring to Modes, which can turn motion detection off entirely depending on your settings, that feature is part of the Ring Protect Plus subscription. If you have the Basic plan, or no subscription, you would not have access to Modes. Global Snooze will silence motion alerts from all doorbells and cameras for a set amount of time, though motion will still be detected.
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16-10-2024 11:45:30
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Caitlyn_Ring
Hi @j0hnmsch. The option you're referring to is the Motion and Global Snooze, which temporarily silences motion alerts for a set amount of time. Motion Snooze can be applied to one device at a time, or you can use Global Snooze for all doorbells and cameras at one location. You should see a crescent moon icon located in the top right corner of the Ring app dashboard, which you can tap on to activate Global Snooze. To snooze an individual device, navigate to that device from the menu and tap the Alerts Snooze tile.
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09-10-2024 10:37:16
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