Responses (6)

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  Chelsea_Ring

  Hi @ 5816H. You can modify the tone type and also the volume of the selected tone following these steps under the device's profile: From the main menu in your app \> Devices \> Select device to edit app tone for (will have to do this for all devices) \> Device Settings \> Alert Settings \> App Alert Tones. From there you can modify the sound for Rings (if doorbell) and/or Motions. Feel free to explore the other tones as well, to customize your experience. Hope this helps!

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  01-01-2020 08:49:13

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  RNB

  Tried your settings solution, but the overall phone ringer volume and the Ring Alert volume seem to be linked. When I tried to adjust the Ring volume, it said my phone ringer volume was set low (that's because Ring about took my head off with my AirPods in place) and that I should turn up the phone volume. Maybe I'm missing something. Okay, tried it again and I guess there is some difference in overall volume. Not a lot but certainly better. Decided to change to "Echo" sound, which is softer.

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  03-01-2020 12:35:38

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  mchapa7458

  Thank you for these steps, I followed them and I was able to lower the volume and it did work but even at the lowest setting it is still too load while use our airpods. Since most of us are now working from home, keeping the airpod in ear us useful... except when the doorbell rings. Please help us out. Thank you!!!

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  18-11-2020 08:20:19

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  Srussell

  I totally agree. Being able to adjust the volume for the ring doorbell alert is necessary because with earpods it is WAY TOO LOUD.

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  24-05-2021 12:24:51

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  Ringcustomer01

  Ring. Please FIX this! The alert nearly BLEW OUT MY EARDRUMS! This is unacceptable.

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  30-09-2021 04:51:32

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  Ringcustomer01

  Could you create a way where it gets modified when Bluetooth devices are connected?

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  30-09-2021 04:52:47

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  RingUser7755

  I agree with the above comments. I was practicing Duo Lingo this evening with my earbuds in and I got a Ring chime alert. It was so loud that I had a headache for 30 seconds or so. I thought that iOS had some volume protection to guard against dangerously loud volumes on any app. If so, it’s either disabled on my phone or not working.

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  21-12-2021 01:18:44

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  RingUser7755

  I found the setting on my iPhone. It was disabled. I’ve enabled it, so I hope this will protect in the future against the extreme level of volume I experienced. In case it is helpful for anyone else, the setting is Settings -> Sounds and Haptics -> Headphone Safety -> Reduce Loud Sounds.

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  21-12-2021 01:23:32

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  Caitlyn_Ring

  Hi neighbors! On iOS devices, your phone ringer and alerts are controlled by the same volume setting. You can't adjust the volume of the alerts specifically sent by the Ring app without also adjusting the volume of your phone's ringer. If you're using earbuds, you should have a setting available in your iOS device to reduce loud sounds. Try following the steps another neighbor shared below. https://community.ring.com/t/ring-ios-13/2543/8

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  15-06-2022 06:50:46

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