Hi @patseatwo. I'd first suggest uninstalling the Ring App, restarting your phone, and reinstalling the Ring App. This typically resolves any notification concerns you may be experiencing, but if it doesn't, you can reference this Help Center Article [here](https://support.ring.com/hc/en-us/articles/210266406-How-to-Troubleshoot-Ring-Notification-Issues-for-iOS-Devices). If that doesn't work, then I would recommend following up with our support team for further assistance. You can give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). They'll be able to take a closer look at this for you. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. :)
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09-11-2020 05:17:02
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Caitlyn_Ring
Hi @patseatwo. I'd first suggest uninstalling the Ring App, restarting your phone, and reinstalling the Ring App. This typically resolves any notification concerns you may be experiencing, but if it doesn't, you can reference this Help Center Article [here](https://support.ring.com/hc/en-us/articles/210266406-How-to-Troubleshoot-Ring-Notification-Issues-for-iOS-Devices). If that doesn't work, then I would recommend following up with our support team for further assistance. You can give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). They'll be able to take a closer look at this for you. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. :)
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09-11-2020 05:17:02
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