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M
Rich notifications not working
troubleshooting
notifications

Hi there, I've recently set up my ring doorbell and have rich notifications set up, but despite this I am not getting notifications when my app hasn't been opened. Once opened, notifications come through normally again...

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31-07-2023 16:28:12

Responses (1)

  • T

    Hi @Morani9. What type of phone do you have, and what version of the Ring app is installed? This information will help us determine the best troubleshooting steps.

    0

    09-08-2023 16:16:15

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