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Refund Time
billing
My order for a video doorbell 3 has been cancelled due to unforeseen circumstances. I have ordered from another supplier as the chime bundle has disappeared from the website. I presume the refund will take the standard 3-5 days to appear in my bank account?
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05-04-2021 19:23:56
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Caitlyn_Ring
Hi @Matt9300. Can you reach out to our support team for this concern? They can check on the status of the order and take a closer look. You can give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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06-04-2021 17:12:36
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