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Refund Not Processed 😤
billing
How do I get my refund processed? My return has been received by ring on April 15, 2021 yet I have yet to receive a refund.I called customer support several times and they said they would escalate and someone will contact me. I haven’t heard back. Seems like no one is able to assist so I am writing on this community board for assistance.Please let me know if you need order# and refund tracking #. Thanks
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28-04-2021 19:56:14
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sbm64
I have the same issue. I have been waiting weeks for a larger refund on multiple items. I have called Ring twice, was told both times that my case was being escalated and that I would get an email within 24 hours. No response. The second time I called, it was clear there was no record of the first call! These calls take over 20 mins because I had a large order, and they kept saying they needed more details regarding my order #, tracking #, and RMA #. I am going to process a complaint with my credit card.
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04-05-2021 06:17:29
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