General Topics
Not sure where to look? Browse general posts, topics, conversations and more.
N
quiestion about ownership transfer with existing plan
Hi folks, I am going to transfer my video doorbell to a family member, I read FAQ I can just remove device from my account, and it will be abel to setup with new account. But how about the plan I already paid, it still have 9 months long, dose my paid plan also transfer to new account? If any of you know about this, please share your answer to me, thank you in advance! NANOC
848 •
0 •
1 •
08-09-2020 10:04:40
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hi @nanoc. Yes, you are correct that all you need to do is remove the Doorbell from your account and it will be ready to be set up under a different account. As for the Ring Protect subscription, you'd want to cancel this first, as you will receive a refund for the remaining time left in your plan. You can follow the steps in our Help Center Article [here](https://support.ring.com/hc/en-us/articles/360022109431-Changing-your-Payment-Method-Updating-or-Canceling-your-Ring-Protect-Plan) to cancel your subscription. I hope this helps! :)
0
09-09-2020 04:06:25
•