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Push Notifications for Desktop Keep Turning Off
I've noticed recently that Push Notifications (via Ring.com) turn off several times a day. In the past, I've never had to turn them back on. This is a problem. We are also having recent issues with our new Floodlight Cam not sending person alerts at all. In addition, our Alexa Show is no longer showing video or snapshots of any alert. I'm very disappointed in the number of issues latelt and would like a response, please.
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04-05-2025 09:48:05
Responses (4)
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@Tom_Ring We know how to turn on the push notifications. The issue is that Push Notifications will not STAY turned on. We're having to enable it several times a day. That needs to be fixed on your end.
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22-05-2025 22:20:38
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JHi neighbors. Thank you for sharing this concern with us. Our team was able to look into it and resolve the issue. If you are still having the same issue, please try signing out and in of your account and then re-enable push notifications.
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27-05-2025 19:52:27
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user_9d78dd
Been having the same issue for about a month now, originally started happening around every 10 minutes, but now it lasts about 6-8 hours before I need to turn it back on again. It's not adblock (I have this turned off for ring.com) it's not my browser (If it was browser related, it would turn off every time I refresh the page, not work for hours, stop working and then only update to say it's no longer on after a refresh)
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15-05-2025 09:03:26
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