Hi all My parents have ring products but her old Eircom emails address is no longer in use and she can’t get in so how does she now log back into her account Thanks
Hi there, @Linroe! As the Community is a public forum, email or account specific inquiries are best handled with our support team. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. Thank you :)
0
•
11-06-2021 10:25:24
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Marley_Ring
Hi there, @Linroe! As the Community is a public forum, email or account specific inquiries are best handled with our support team. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. Thank you :)
0
11-06-2021 10:25:24
•