Responses (1)

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  Chelsea_Ring

  Hey @Venice. Are you talking about a Motion Detector that works with the Ring Alarm system? We do not recommend using these within a garage, as it's more for inside the home usage. We do have a tilt sensor that is professionally monitored, which you can purchase [here](https://shop.ring.com/products/ecolink-tilt-sensor-zwave2-5-eco) and try out instead! For 2SV, this is required whenever logging into your Ring account, and since your Ring account is the same account used for Community, we cannot disable 2SV for the Community at this time. My apologises for that!

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  17-06-2020 04:55:12

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  Venice

  Hello @Chelsea\_Ring - can you see the Tilt Sensor in the Ring app? I read some highly critical reviews of this item - folks saying it is not a Ring product and is not integrated with the app. Will it show as a device on the app? I am leaning towards a contact sensor between the edge of the garage door and the adjacent wall. This should work fine, correct? thanks

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  20-06-2020 02:52:04

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  Venice

  _We do have a tilt sensor that is professionally monitored, which you can purchase [here](https://shop.ring.com/products/ecolink-tilt-sensor-zwave2-5-eco) and try out instead! _ The description of the product says it is NOT covered by professional monitoring: "This device is not covered by professional monitoring and will not trigger your Ring Alarm." Can you clarify? Thanks.

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  20-06-2020 03:07:38

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  Chelsea_Ring

  @Venice We did get some feedback on neighbors for how it showed up in the app and have made improvements since. Although, what this note means in the product page is that it is not professionally Monitored, but it will still work with the Ring Alarm as it will let you know when it is opened/closed. Although, if this is tripped when armed, it cannot set off your alarm. We recommend to have a contact sensor on the inside of the home for any garage doors so that if these are tripped, they will trigger the alarm. I'll attach a screenshot from a fellow coworker's system so you can see what this looks like in the app! :)

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  23-06-2020 11:36:13

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  Venice

  Hello Chelsea: I installed a sensor on the door - seems to do the trick! thanks

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  24-06-2020 12:28:02

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  chez2

  I brought this alarm to replace my current alarm system - there is a motion sensor in the garage (integrated garage) which I want to replace, are you saying I can't do that and if so why?

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  08-09-2022 11:30:30