English (UK)

General Topics

Not sure where to look? Browse general posts, topics, conversations and more.
H
How to find current status of my order
troubleshooting
wireless-security-cameras

I ordered a camera on 30 August. It's not been delivered but I've had an email saying the order is delayed. How do I find out the current status and likely delivery date?

245

0

0

21-09-2023 06:19:15

Responses (2)

  • T

    Hi @hack101. If there isn't enough information provided in the email you've received, please follow up with our [support team](https://support.ring.com/hc/en-us/articles/213608406#callus). You can also get in touch by sending a private message [@Ring](https://community.ring.com/u/ring) on Facebook or Twitter.

    0

    22-09-2023 07:18:50

      U

      I ordered my alarm system 10 days ago. The only information I have from customer support is that the order has not shipped yet. They could not provide even a range of possible ship dates. But if you ask them how long would it take to receive a new alarm if you ordered it today, they still say 3 to 5 days. Lies are now part of the American political and business culture.

      0

      22-09-2023 07:30:09

  • S

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

    0

    22-10-2023 07:31:00

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members

    U

    user63814

    2

    User
    Solutions

    B

    Boone

    1

    User
    Solution

    J

    j0hnmsch

    1

    User
    Solution

    J

    Justin_Ring

    1

    User
    Solution