Devices not connecting after router update

Question

We updated our router. Ring app says it's connected to our wifi, but devices won't connect.

Caitlyn_Ring · Answer

Hi @Dozaline. Since you've updated your router, you likely will need to reconnect your devices in the Ring App. If you're working with a Doorbell or Camera, you can navigate to the Device Health screen for each one and you will see a Reconnect to Wi-Fi option. Follow the steps there and it will walk you through reconnecting your device to your wifi network. I hope this helps! :)

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Devices not connecting after router update

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