Change the distance settings
I need to adjust the distance settings because it goes off with every passing car! Upon setup I put 30’, need to reduce to 15-20’.
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12-12-2019 09:23:10
Responses (1)
- M
I have been trying to do this, but there is no "Motion Settings" tab that appears on my app or on the desktop website version of my account. Where can I find them?
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05-01-2020 05:57:11
MThanks. We’ve got a Doorbell 2. I was able to reach support by phone. I had logged into the shared user account we have. Apparently only the main user can adjust motion settings. So, I logged in with my wife’s information and got the settings changed. Thank you for your reply.
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06-01-2020 04:39:07
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Chelsea_Ring
Hey there, @Paula. Can you be more specific on your concern, including what product you are dealing with? If you're referencing motion detection settings, these can normally be changed through your device \> Motion Settings \> and then adjusting them. You could use our Motion Wizard feature to optimize the settings to your location. Let me know if you're still stuck, I'd love to help! :smiley_cat:
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12-12-2019 10:12:36
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