R
Change address: no devices in app but have pushes from them
app-settings
device-settings
troubleshooting
I moved to a new address, changed it in the Ring app, and install devices into the new apartment. Now I can catch alerts from sensors as push notifications and emails, but I don't see alerts in-app history and I cannot see devices in the device tab. When I tried to add the sensors again, I got a message that the device is already in use.
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28-06-2022 05:23:05
Responses (1)
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Tom_Ring
Hi @roman3. It sounds like you may be on the wrong Location in the Ring app. You can learn more about managing your Location in this Help Center article [here](https://support.ring.com/hc/en-us/articles/115005039983-Managing-Ring-Devices-Using-Locations).
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30-06-2022 06:59:33
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